2025

Podcast with Steve Suarez, Founder and CEO of HorizonX

Steve Suarez sees innovation as a way to expand opportunities and knowledge for everyone. He has spent his career helping individuals develop new skillsets and companies roll out new technology. Now he’s turning his expertise to quantum by consulting with HorizonX clients, teaching an MIT Pro course and serving as a senior advisor with McKinsey & Company. On this episode of The Quantum Spin by HKA, Steve and host Veronica Combs discuss balancing short-term improvements with plans for future business strategies shaped by quantum tech. Get a discount code for all MIT Pro classes here: Learning Hub | HorizonX Corporation. The HORIZONX discount code is valid through the end of 2025.

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Quantum utility will be achieved within a decade according to professionals

According to the study, which surveyed quantum professionals across the UK, Europe, North America and Asia, a huge 83% think quantum utility – when quantum computers will overcome hardware and error correction challenges to perform better than classical computers – will be realised within ten years or fewer. Steve Suarez, Chief Executive Officer at HorizonX Consulting, a sponsor of Commercialising Quantum Global, added: “The time to embrace quantum is now. Be the organisation that leads the future, not the one left chasing it.”

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From Banking to Quantum, Steve's Suarez Journey

Welcome to the latest episode of the G&T Sessions podcast, it was a pleasure to have Steve Suarez, Founder & CEO of HorizonX Consulting on the show, who has recently moved to Dubai to focus on quantum consulting and entrepreneurship. We discuss Steve's transition from HSBC to starting his own company, Horizon X, and the exciting opportunities in the UAE for technology and innovation. The conversation delves into the potential of quantum technology, its comparison to classical computing, and the future intersection of AI and quantum advancements. In this conversation, Steve Suarez discusses the transformative potential of quantum computing, its applications in optimisation and machine learning, and the cultural nuances of doing business in the Middle East. He shares personal experiences from his entrepreneurial journey, emphasising the importance of resilience and adaptability in the face of challenges. The discussion also touches on the significance of continuous learning and the need to embrace frustration as a catalyst for change. Steve Suarez, founder and CEO of HorizonX Consulting, boasts a distinguished innovation and transformative leadership career. He is also currently an External Advisor to Bain & Company, and with prior experienceas Global Head of Innovation, Global Functions at HSBC, Steve's fervour for cutting-edge solutions led to the creation of HorizonX Consulting. His dynamic leadership is reshaping how businesses approach innovation, offering strategic insights and growth-oriented methodologies.

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2022
2021

HSBC taps Google Cloud for call centre AI

Working with the customer engineering team at Google Cloud, HSBC built Operational Resilience and Risk Application (ORRA), a FAQ and document search-enabled chatbot. The bot performs dynamic document search and powers natural conversations with Google Cloud Dialogflow, part of the Google Cloud contact centre AI. ORRA is accessible to all employees from the HSBC intranet and answers queries on internal policy and framework areas applicable across the bank. Google says that Dialogflow offers a cost efficient, feature-rich solution for large scale conversational FAQ flow. HSBC created the initial knowledge base consisting of intents, utterances, and answers and used the bulk upload function to load it into the Dialogflow console.

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2020

Innovation in Risk 2020 with HSBC & Google Cloud

Innovation in Risk 2020 with HSBC and Google Cloud How we evaluate and mitigate risk is continually evolving. Hear how global leaders HSBC and Google Cloud work together to have an innovative approach to risk, from how they skill up their people to how they're taking advantage of automation. How we evaluate and mitigate risk is continually evolving and always challenging. Hear how global leaders HSBC and Google Cloud work together to have an innovative approach to risk, from how they skill up their people to how they're taking advantage of automation. Join HSBC's Steve Suarez, Global Head of Risk Transformation & Innovation, and Gareth Butler, Head of Risk Transformation ASP, as they speak with Google Cloud's Carl Tanner, EMEA Training Business Manager, to get the inside scoop on how they're partnering to drive risk innovation at HSBC.

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HSBC executive puts his MIT Sloan “ACE” to work

Steve Suarez is Global Head of Innovation, Finance & Risk at HSBC, where he brings more than 27 years of consulting, telecommunications, and financial services expertise to his role. As leader of the Global Risk Innovation team, he works to foster and embed a culture of innovation, equipping the bank with the skills to face the future in a rapidly changing landscape. As any great innovator does, he looks both inside and outside his place of work for transformative ideas that can be scaled, and MIT is one of his sources of inspiration. Steve’s journey with MIT began with the Industrial Liaison Program (ILP), a membership program in which leading companies partner with MIT researchers to monitor potentially disruptive technologies, leverage innovation from MIT-connected startups, solve technical problems, and more.

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